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Accreditata MUR con D.M. 02/12/2005
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European mediator for interculture

The educational path is born out of the collaboration between the Student’s General Direction, the support and participation of the Ministry of Education, University and Research (MIUR) and IUL online university.

The theme of migration  has acquired increasing importance, as it emerges from public policies aimed at guaranteeing a correct approach to migrants’ reception and intercultural dialogue. In most of the reception processes, cultural mediation has become the main action, so that these professional figures are present in every structure where citizens come into contact with public administrations. The profession of cultural mediator has become pervasive and of crucial importance in reception centres, reception centres for refugees, police headquarters, job centres and local bodies.

The course aims to form cultural mediators providing them with the necessary competences for the correct implementation of processes of inclusion and social conflicts management with special attention to  multiple discriminations and intersections of potential discriminating factors. The training path covers legal, sociological, linguistic and cultural subjects.


The cultural mediator is a professional carrying out not only the indispensable activity of interpreting and translating, but also performing the crucial bridge function between the necessities of migrants and the services offered by public bodies and private structures. The cultural mediators are now a constant presence in all the structures were there is connection between public administration and foreign citizens. Police headquarters, prefectures, job centres, tribunals, prisons, schools, hospitals and reception facilities are some of the places where counting on a communication specialist who can also perform this delicate function of cultural orientation is crucial. Therefore, guaranteeing tools for their constant professional qualification is fundamental.

The course is addressed to secondary school graduates, without limits of age, and geographical provenience, wishing to specialise in the cultural mediation area.

In particular:

  • Access is open to all those holding a secondary school diploma or equivalent title obtained abroad;
  • Pursuant to art. 25 of the UN convention on refugees, foreign citizens who have been granted the international protection status are exempted from the submission of the diploma of studies, following technical assessment of their level of education;
  • Candidates holding other qualifications or those who went through other educational experiences in formal and informal contexts will be admitted to the course, as provided for by the European guidelines for validating of non-formal and informal learning of CEDEFOP- The European Centre for the Development of Vocational training;
  • The minimum number of participants for course activation is 60 non-communitarian students.

The course is completely free of charge under the project FAMI PROG-1366 “MICSE” “Mediator for intercultural and social cohesion in Europe”

Registration for the course is via the Gomp student portal ( The registration and payment procedure through the PagoPA system is described in detail in the Guide published on the institutional website together with this course description. Once the application has been completed online, it will be necessary to print it, sign it and send it – with a revenue stamp of 16.00 euros – to the postal address of “IUL online university”, VIA M. BUONARROTI, 10 – 50122 FLORENCE”, mandatory indicating in the payment purpose: “Registration –  European mediator  –  student’s name and surname”.

For a better organization it is advisable to anticipate the registration form by email (

For more information: IUL Secretary Tel. 055 2380568/055 2380385 – e-mail address:

The specialisation course in Cultural Mediator for interculture is delived in blanded mode:

  • Online (IUL learning environment): 4 module for a total of 24 ECTS credits accounting for 40% of the total hours;
  • In person:
    – 6 modules for a total of 30 ECTS credits

– traineeship for a total of 6 ECTS credits;
– in person project work discussion;


60% of the total amount of hours


At course completion, a final exam is foreseen. This will be the discussion of a project work agreed with one of the teachers of the course.


ModulesSDSECTSTot. hors Delivery method
Module 1History and law of Italian and European institutions in welfare systemsIUS/13  International law


Module 2Social legislation and workIUS/07  labour rights


Module 3Linguistic mediation and certification of competences for the programme agreement


L-LIN/01  Glottology and linguistics


Module 4Intercultural communication in the second language


Foundations of a European languages

Foundations of an extra European languages


L-LIN/12  language and translation – English language

L-OR/12  Arab language and literature

Module 5Ideas for citizenship and theories of integration in conflict management


SPS/09 Sociology of economic processes and work6150 IN PERSON
Module 6History and problems of international migrationsM-STO/04 Contemporary history6150 IN PERSON
Module 7Human geography of migrations in ItalyM-GGR/02 Economic-political geography6150ONLINE
Module 8Cultural background, social conflicts and gender differences


M-DEA 01 Demo-ethnic-anthropological differences6150 IN PERSON
Module 9Work relationships in multicultural contexts: the self and the environmentM-PSI/06 Psychology of work and organisations375 IN PERSON
Module 10Integrated models of health education and psycho-social mediationM-PSI/05 Social psychology375 IN PERSON
Traineeship6150 IN PERSON